• Product Registration

    Registered users of our programs are entitled to unlimited technical support for our software. You are already registered if you purchased directly from us.

  • Contact Support

  • Support Request Form: Windows | Macintosh

    You can email us directly, but filling out a technical support request form enables us to respond more effectively, since we'll have information about your computer setup.

  • User Forums

    We have a friendly and lively community of PG Music software users, ranging from first-time users to experts.

  • Videos

    These are designed to showcase our various products, provide program tutorials, and answer commonly asked technical support questions.

  • Band-in-a-Box® for Android Help Page

    Band-in-a-Box® for Android is an app for Android devices including Smartphones and Tablets, that can be downloaded from the Android Play store.

  • "BB Remote" for Android Help Page

    BB Remote is an app that is used as a remote control for your existing desktop version of Band-in-a-Box® for Windows 2011.5 or higher. The sounds will come out of the desktop program, not the Android device.

  • "Pitch Invasion" for iPhone Help Page

    Pitch Invasion is an arcade-style app designed to teach the player to recognize specific pitches from a variety of instruments and octave ranges.

Live Help
Contact Info

PG Music Inc.
29 Cadillac Ave Victoria BC Canada V8Z 1T3

Sales: 800-268-6272, 250-475-2874,
+ 800-4746-8742*

Tech Support: 866-983-2474, 250-475-2708, + 800-4746-8742*

* Outside USA & Canada where International Freephone service is available. Access Codes

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1-800-268-6272 . 1-250-475-2874
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Message from PGMusic.com sales and support team
Hi, have any questions? We're available to text chat.
Message from PGMusic.com sales and support team
Hi, have any questions? We're available to text chat.