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RealBand for Windows FAQ
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Joined: May 2009
Posts: 867
PG Music Staff
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OP
PG Music Staff
Joined: May 2009
Posts: 867 |
66. Why do I get distorted audio playback or audio dropouts when I use ASIO drivers?
The two most frequent causes of this problem are (1) you have outdated, buggy, or incorrect sound card drivers installed on your computer, and/or (2) the latency is set too low in the sound card's ASIO control panel.
The first thing you should do is go to your sound card manufacturer's website and download the latest drivers available for your sound card. For some sound cards, you may have the option of downloading more than one different type of driver. If you are not sure which is the best to download, you may want to contact the sound card manufacturer.
Next, go into Options | Preferences | Audio and click on the [ASIO Driver's Control Panel] button. This should launch your sound card's control panel where you should see a latency setting. The setting may be referred to as "buffer size". Note: some cards require that ASIO not be in use when you change the latency setting. In these cases, you will need to either close RealBand, or select the MME driver type temporarily, then open the sound card's control panel from outside of RealBand. You may have an icon in your task bar to launch the control panel, or you may be able to access it from the Windows Control Panel. In any case, increase the latency setting until you don't experience any playback or recording problems.
How low you will be able to set the latency depends on how powerful your computer is, the quality of the sound card drivers, and what steps you have taken to optimize digital audio performance on your computer. There is a list of a number of things you can do to improve audio performance on your computer in FAQ topic 87.
Two other settings in the ASIO Audio Driver dialog may help improve performance with specific sound cards if you are having trouble - the 'ASIO Always On' setting (try toggling this off), and the 'Resampler quality' (try setting this to BEST).
Alyssa - PG Music
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Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function
User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
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